Política de envío BrisaNova
- We prepare every order within 24-48 business hours through our network of certified warehouses across Europe and Asia.
- Once dispatched, transit times range between 6 and 12 business days depending on destination. Tracking details are sent as soon as parcels leave the warehouse.
- We monitor every shipment daily and only collaborate with carriers that hold EU certifications and cargo insurance.
Devoluciones y garantías
- You can request a free return within 30 days after delivery. We arrange pickup at the original shipping address.
- Manufacturing defects are covered for 2 years. If anything fails we manage replacements or repairs with no hidden fees.
- Refunds are issued within 3-5 business days once the product is back at the warehouse.
Pagos seguros con Stripe
- Stripe encrypts card details and complies with PCI DSS level 1.
- We never store payment data on our servers. We only keep a secure order identifier to handle support cases.
